Social Integrations

Praisma Hub integrates with leading social media platforms, allowing you to manage content, conversations, and analytics from a single workspace. This ensures consistency, efficiency, and compliance across all channels.

Supported Platforms

Facebook — pages, groups, and messenger inbox.
LinkedIn — company pages and personal profiles.
Twitter/X — posts, replies, and direct messages (roadmap).
Instagram — posts, reels, stories, and messages (roadmap).
Google Analytics — engagement and traffic insights (roadmap).

Connecting Accounts

Navigate to Settings → Integrations.
Select the platform you want to connect.
Authenticate using OAuth (login and grant Praisma Hub permissions).
Choose which pages, profiles, or accounts to connect.
Save your settings to begin syncing.

Features by Integration

Facebook

Publish posts, images, and videos.
Respond to comments and Messenger messages in the Unified Inbox.
Track engagement with analytics dashboards.

Post updates, articles, and media to company pages.
Review comments and mentions.
Analyze impressions, clicks, and engagement rates.

Instagram (Roadmap)

Schedule and publish posts, stories, and reels.
Engage with comments and direct messages.
Monitor hashtag performance and follower growth.

Unified Inbox

All connected social accounts feed into the Unified Inbox. From here, you can reply to comments, messages, and mentions across platforms in one place, assign conversations, and apply workflows for escalation.

Security & Permissions

Access to integrations is governed by role-based permissions. Admins control who can connect new accounts and who can publish content or reply to messages.

Troubleshooting

Expired tokens: Reconnect the account via OAuth if sync stops.
Permission errors: Ensure the connecting user has admin rights on the platform.
Missing features: Some integrations (Twitter/X, Instagram) are on the product roadmap.

Best Practices

Connect only official company accounts to ensure compliance.
Regularly audit connected accounts and remove unused ones.
Use workflows in the inbox to assign and escalate conversations.
Review analytics dashboards weekly to measure performance.